Manor Farm Fruits Ticket Portal

FAQs / Help

Do I have to pay for car parking?

No, we have ample parking spaces which are free of charge to customers.

Can I book tickets to events on the day?

Booking in advance online is strongly recommended and tickets will be released at regular intervals.  Tickets will only be available to purchase on the gate if we have spare capacity.

If you have booked a specific session/time for an event, these cannot be transferred and are non-refundable.

Is there a booking fee?

There is a non-refundable booking fee of £1.00 per order.

Do both adults and children have to have a ticket?

Both adults and children (aged 1 and over) require a ticket to each event.

Please see our terms and conditions for further information. 

Will I receive a ticket through the post?

No, you will receive an e-ticket via email confirming your booking which you will need to print off and bring with you (or show on your phone) to guarantee entry.

Is the site suitable for pushchairs and wheelchairs?

Most activities at Manor Farm Fruits are accessible for pushchairs and wheelchairs. However, we are a farm so we do have uneven ground which can be muddy in bad weather.  Therefore, we ask that customers use their own discretion as to whether they take their wheelchairs or pushchairs into the fields.

What should we wear?

We recommend comfortable shoes as the ground can be uneven.

Can I bring my own food and drink?

Only food purchased on site can be eaten on the premises.  We have a large grass area with picnic tables and we sell a range of drinks and snacks for you to enjoy outdoors.

Our onsite tearoom ‘The Strawberry Cabin’ is also open serving a wide range of food with seating indoors and outdoors.

Can children attend events alone?

All children under 16 years old are required to be supervised fully during their visit by an adult over the age of 18 years. 

Can we bring our dog?

Dogs on leads are welcome in the car park and picnic area.  However, no dogs, other than service dogs, are permitted into the fruit fields.

What fruit can we pick?

Please check our website for fruit availability as the various fruits will be ready at different times throughout the summer.

What is your refund policy?

All tickets purchased online are non-refundable and non-transferable.

If we are running late what do we do?

Please give us a call and let us know – we will try and accommodate you but this will depend on whether there is spare capacity in the following sessions.

Can we cancel or change the time or day if it’s raining?

No unfortunately not – all tickets purchased online are non-refundable and non-transferable.

Do you have any fruit under cover?

Yes, some of our crops are under polythene tunnels.

Can I eat the fruit whilst picking?

No, eating fruit whilst picking is theft – you should only eat the fruit you have paid for after leaving the fields.

Do you have baby changing facilities?

We have PYO customer toilets but do not have separate baby changing facilities.

Do you accept payment by cash and card in the PYO shop?

Contactless card is preferred but we do also accept cash.